Readers of Consumer Reports have ranked Wegmans and Trader Joe's the best  grocery stores...based on service, price satisfaction, cleanliness and perishables.  Wegmans scored an 88, Trader Joe's an 87 out of 100.

Consumer Reports says:

"Among the top stores were national grocers Costco (the no-frills warehouse club that offers great deals if you're willing to buy in bulk), Trader Joe's (a limited-assortment store that specializes in store brands and unusual goods), and Whole Foods (focusing on perishables, organics, and service), as well as regional players such as Wegmans (East), Publix (South), and survey newcomer Sprouts Farmers Markets (in eight Western states), which showcases fresh and whole-grain food."

 

Shoppers' biggest grip: not enough open checkouts.  

Other complaints:

 

  • Congested or cluttered aisles;

     

  • Out-of-stock advertised specials;

     

  • Inept bagging;

     

  • Missing prices;

     

  • Scanner overcharges.

While shoppers praised Wal-Mart's low prices, Consumer Reports says Walmart Supercenters try customers' patience the most, with 80 percent having at least one complaint.  

As far as Wal-Mart goes..."lack of open checkouts, out-of-stock regular items, indifferent employees, spotty pricing and confusing store layout" were the biggest turnoffs.

Fyi...Walmart Supercenter scored 67.