As the holiday season winds down, the arrival of December 26 marks the beginning of the return season for gifts that may not have hit the mark. However, returning items this year comes with new considerations, as many retailers have implemented significant changes to their return policies.
Shortened Return Windows: 42% of retailers have shortened their return windows this year. Tech giants like Apple and Best Buy now provide customers with just about two weeks to process returns. As a result, malls and shopping centers are experiencing increased post-holiday foot traffic, mirroring the bustling scenes from the preceding weekend.
Return Fees on the Rise: In addition to shortened return windows, logistics company Narvar reports that approximately 40% of companies have introduced return fees. This shift aims to cut back on expenses, with Narvar estimating that it costs retailers $32 to take back and resell a $100 item.
Tips for a Hassle-Free Return: To avoid losing out on money and navigate the evolving return landscape, consider the following tips:
- Return items to the physical store rather than opting for shipping.
- Ensure the item is in its original packaging with tags attached.
- If returning Amazon gifts, utilize Whole Foods or Kohl's, as UPS drop-off sites may now include a fee.
- Exercise patience, as lines are expected even after the holiday season.
As you embark on the post-holiday return journey, staying informed about changing policies and adopting smart strategies can help you navigate the process with ease. Be proactive, adhere to retailer guidelines, and consider alternative drop-off locations to make the most of your return experience.
Source: CBS
Photo: Getty